Terms of service
TERMS OF SERVICE
Last updated: 17 September 2026
These Terms of Service govern your use of the Cheerjet Pty Ltd website, cheerjetplywood.com, and your purchase of products from us.
By accessing our website, placing an order or purchasing products from us, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website or purchase products from us.
ABOUT CHEERJET
Cheerjet Pty Ltd
677 Plenty Road
Reservoir VIC 3073
Australia
Warehouse / Order Pickup:
679 Plenty Road
Reservoir VIC 3073
Australia
Email: cheerjetau@gmail.com
PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing and other information displayed on our website are accurate and current.
However, product appearance, colour, grain, texture and other characteristics may vary, particularly with natural or manufactured building materials.
Product availability may change without notice.
We reserve the right to correct errors, update product information and make changes to products where reasonably necessary.
PRODUCT AVAILABILITY
Placing a product in your cart or submitting an order does not necessarily guarantee product availability.
If a product becomes unavailable after an order is placed, we will contact you regarding the available options.
PRICING
Prices displayed on our website are in Australian dollars unless otherwise stated.
Prices may change from time to time.
Any applicable delivery charges will be communicated or calculated according to the delivery arrangements applicable to your order.
ORDERS
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, decline or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there is an obvious pricing or product-description error;
- information supplied by the customer is incomplete or inaccurate;
- there is a suspected fraudulent or unauthorised transaction; or
- circumstances prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will arrange an appropriate refund where applicable.
PAYMENT
Payment must be completed using the payment methods made available through the website or otherwise agreed with Cheerjet.
You agree that the information supplied for payment and order processing is accurate and that you are authorised to use the selected payment method.
DELIVERY
Cheerjet provides local delivery options.
Free delivery is available within 10 km of our store location, subject to the applicable delivery conditions.
For delivery addresses outside the free local delivery area, customers should contact us via WhatsApp for a delivery quote.
We do not provide overseas or international shipping.
Delivery arrangements may depend on the size, weight, quantity and nature of the products ordered.
ORDER PICKUP
Customers may collect online orders from:
679 Plenty Road
Reservoir VIC 3073
Australia
Customers will be notified by email when their order is ready for collection.
SHOWROOM
Our showroom is located at:
677 Plenty Road
Reservoir VIC 3073
Australia
Hours: 10am–5pm
Customers may visit the showroom to view our plywood range before purchasing.
RETURNS AND REFUNDS
Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.
Nothing in these Terms excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.
AUSTRALIAN CONSUMER LAW
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms or any other policy on our website is intended to exclude, restrict or modify rights that cannot legally be excluded, restricted or modified.
CUSTOMER INFORMATION
You agree to provide accurate and complete information when placing an order or contacting us.
This may include your name, email address, phone number, billing information, delivery address and other information necessary to fulfil your order.
You are responsible for ensuring that the information you provide remains accurate.
WEBSITE USE
You agree to use our website only for lawful purposes.
You must not:
- misuse the website;
- interfere with its operation or security;
- attempt to gain unauthorised access to systems or accounts;
- introduce malicious software or harmful code;
- use the website for fraudulent purposes; or
- reproduce or misuse our website content without appropriate permission.
INTELLECTUAL PROPERTY
Unless otherwise stated, content on our website, including text, photographs, graphics, logos, designs and other materials, belongs to or is used by Cheerjet Pty Ltd and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify or commercially exploit our website content without our permission, except where permitted by law.
THIRD-PARTY SERVICES AND LINKS
Our website may use or link to third-party services, websites, payment providers or other platforms.
We are not responsible for the content, security, availability or privacy practices of third-party websites or services that we do not control.
Your use of third-party services may be subject to the terms and policies of those providers.
WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.
Website availability may occasionally be affected by maintenance, technical issues or circumstances outside our reasonable control.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Cheerjet Pty Ltd is not responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms limits or excludes any liability or consumer right that cannot legally be limited or excluded under Australian law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any changes will be published on this page with an updated “Last updated” date.
Your continued use of the website after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by law.
GOVERNING LAW
These Terms are governed by the laws applicable in Victoria, Australia.
Any disputes will be dealt with in accordance with applicable Australian law.
CONTACT US
Cheerjet Pty Ltd
677 Plenty Road
Reservoir VIC 3073
Australia
Email: cheerjetau@gmail.com