Privacy policy
PRIVACY POLICY
Last updated: 17 September 2026
Cheerjet Pty Ltd (“Cheerjet”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, arrange delivery or collection, or otherwise interact with us.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use cheerjetplywood.com and our related services.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase details
- Product and enquiry information
- Information you provide when contacting us
- Information required to arrange delivery or order collection
- Payment-related information necessary to process your order
- Website usage and technical information, such as IP address, browser type, device information and pages visited
When you place an order through our website, we collect the information necessary to process and fulfil your order.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfil orders
- Arrange order collection or delivery
- Provide delivery quotes
- Communicate with you about your order
- Respond to enquiries and customer-service requests
- Process payments and refunds
- Handle returns, defective products and other product issues
- Provide information about our products and services
- Improve our website, products and customer experience
- Maintain website security and prevent fraud or misuse
- Meet our legal and regulatory obligations
We will only use your information for purposes reasonably connected with our business and your interaction with us.
MARKETING COMMUNICATIONS
Where permitted by law, we may contact you about our products, services, promotions or other business updates.
If you receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us directly.
We will continue to send essential service-related communications where necessary, such as information about an order you have placed.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide functionality, understand how visitors use our website, maintain security and improve the customer experience.
Cookies may also be used by third-party services that operate on or support our website.
You can adjust your browser settings to manage or reject cookies. However, doing so may affect certain website functionality.
SHOPIFY AND THIRD-PARTY SERVICES
Our online store is powered by Shopify. We may also use third-party services such as payment providers, delivery providers, analytics services, communication platforms and other service providers necessary to operate our business.
These providers may process personal information to the extent necessary to provide their services.
Where a third-party service processes your information under its own privacy policy, we encourage you to review that provider's privacy policy.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to operate our business, including to:
- Payment processors
- Delivery and transport providers
- Technology and website service providers
- Shopify and related service providers
- Professional advisers where necessary
- Government authorities or regulators where required by law
We do not sell your personal information for money.
We may disclose information where required or permitted by law, including where necessary to protect our rights, property, customers or business.
DATA SECURITY
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
ACCESSING OR CORRECTING YOUR INFORMATION
You may contact us if you would like to request access to, or correction of, personal information we hold about you, subject to applicable laws.
We may need to verify your identity before processing certain requests.
RETENTION OF INFORMATION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to fulfil orders, maintain business records, comply with legal obligations and resolve disputes.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.
Any updated version will be published on this page with a revised “Last updated” date.
CONTACT US
Cheerjet Pty Ltd
677 Plenty Road
Reservoir VIC 3073
Australia
Email: cheerjetau@gmail.com